Privacy Policy
We, at Airowings, believe in complete privacy of our customer and their details, and to ensure the security and confidentiality of your information, we have set some privacy policy.Please go though the policy as explained below to know more about what happens to your data and how it is secured with us. Using of this website will lead us to believe that you agree with our privacy policy.
What Data We Collect?
We receive and store all the information that you provide to us while using our website in any direct or indirect form, which include everything, from your name, your phone number, postal and email address and much more. We may also ask you to give some information regarding your preferences and frequency of your journey and any other details about your travel. While you have the right to not to give us some of the information, you still need to give some basic information to register an account which will enable you for the booking/purchase of several service/product that our website offer.
We might ask you for the details of co-traveler as well. We advise you to take consent of the person before giving us the information about the person as only you will have the option to modify/remove the information once provided to us, using the account created by you at the time of registration.
We may also collect your information, personal and non-personal, from our business partner and affiliates or any other independent sources to add to our details.
Some information are collected automatically from your computer when you visit our website, some of the information include your IP address, details about your web browser, about the referring website and your behavior on our website such as your interest and online activity trend and your demographics. Our intention to collect such information is of course, to make our website more user-friendly, and your details help us in providing you with personalized assistance.
What We Do With The Collected Data?
We use the data that collect, to provide the services and product to you that you have booked on our website, the sensitive information like your card number, cardholder name and expiry date is used to complete the payment for the product/service booked using our website. The email address and phone number collected by you is used to provide you with the confirmation and other updates, to communicate with you in general or to provide you with information or any policy change.
Our aim behind collecting these data is to improve our website’s user experience by knowing the area of interest of our customer and then make the necessary changes and improvement in our website so that we can make the whole process very easy and stress-free for you. We also want you to know the best offers and deals available for you and we will let you know about the same by sending email to you and the information in the email will be relevant to your recent activity on our website, like your search history and other details.
Sharing Your Data With Others
We are bound to share some of the data provided by you with the service provider, such as, airlines car rental provider or the hotel owners in case you made a booking for any of them from our website. Please note that Airowings do not have any authorization on their privacy and they are free to use the data as per their privacy policy, therefore, we recommend you to read their privacy policy before making any booking from our website. We may also share your data with some individual organization that provide service on our behalf, which include but is not limited to, CC processing, customer service, business analytics, marketing and fraud protection. We may also give permission to some independent organization to collect data on our behalf, which may be necessary to operate our website in a more efficient way or run online advertisement on any social media and other platforms, however, these organizations are allowed to collect and use data only when we give permission and in a way suggested by us, and the organization, in no case, can share the data or use it in any other way.
Business partner with whom we offer some service jointly, may have access to your data; however their brand name will be mentioned on the product/service, along with ours or independently, so that you can look for their privacy policy also. Our affiliate business partner might also have some access to your personal details, and in the same manner, we will also provide you with the information about our affiliate, related to your travel or other details, which might be of interest to you. This also gives them right to use your data to give you the information about their service and product, however, you always have the right to out of these in every email sent to you.
We reserve the right to share your data in case of any summons, court order or other legal process if the same is required to defend against legal claim. If we believe that an investigation is needed to be initiated regarding any illegal/suspected activity or to protect/defend the right of the organization, this very website, our customer or any other situation. We may also share some information with our investor or advertiser; however, these data will not be personal but a statistic about the use of our website, as a whole.
Some Other Details About Your Privacy
On Airowings’s Website, we have placed some third party links, clicking on which will take you to a third party website, applications or services. Except everything as stated above, we will not share any of your personal details with them. And, in any case, we are not accountable for any details collected and used by them. We encourage you to please go through their privacy policy before using any product/services, as their privacy policy might be completely different from us. We also reserve the right to change the policy at any point of time as per our business requirement and other factors.